Terms and Conditions for HearthHound Emporium

Welcome to HearthHound Emporium. These terms and conditions outline the rules and regulations for the use of our website and services, located at 2847 Willowbrook Road, Suite 3A, Bristol, South West England, BS8 2HL, United Kingdom.

By accessing this website and using our services, we assume you accept these terms and conditions in full. Do not continue to use HearthHound Emporium's website or services if you do not accept all of the terms and conditions stated on this page.

1. Definitions

• "Our service" or "this service" refers to the premium pet food and supplies, bespoke pet grooming, pet adoption facilitation, pet training workshops, and veterinary consultation referrals offered by HearthHound Emporium.
• "User," "You," and "Your" refer to the individual accessing or using our website and services.
• "HearthHound Emporium," "We," "Our," and "Us" refer to the company HearthHound Emporium.

2. Use of Our Service

Our online platform and physical premises are provided for your personal and non-commercial use. You agree to use our services only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of our service.

• Ordering Products: All orders for pet food and supplies placed through our website are subject to availability and acceptance. We reserve the right to refuse any order.
• Booking Services: Appointments for grooming, training, and consultations must be booked in advance and are subject to availability. Cancellation policies will be clearly communicated at the time of booking.
• Accuracy of Information: While we strive to ensure all information on our site is accurate, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

3. Intellectual Property Rights

Unless otherwise stated, HearthHound Emporium and/or its licensors own the intellectual property rights for all material on our site. All intellectual property rights are reserved. You may view and/or print pages from our site for your own personal use, subject to restrictions set in these terms and conditions.

4. User Content and Code of Conduct

Certain parts of this website offer the opportunity for users to post opinions, information, materials, and data ('Comments'). HearthHound Emporium does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views or opinions of HearthHound Emporium, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws, HearthHound Emporium shall not be responsible or liable for the Comments or for any loss, cost, liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

You warrant and represent that:

• You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
• The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
• The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy;
• The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

5. Hyperlinking to our Content

The following organizations may link to our website without prior written approval:

• Government agencies;
• Search engines;
• News organizations;
• Online directory distributors when they list us in the directory may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and
• Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

• Commonly-known consumer and/or business information sources;
• Community sites;
• Associations or other groups representing charities, including charity giving sites;
• Online directory distributors;
• Internet portals;
• Accounting, law and consulting firms; and
• Educational institutions and trade associations.

6. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of our service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

In no case shall HearthHound Emporium, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

7. Indemnification

You agree to indemnify, defend and hold harmless HearthHound Emporium and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.